User`s guide

Chapter 6. Troubleshooting
EK–KZPBA–UG. B01 6–3
6.3 SCSI Device Problems
Table 6–2 lists a SCSI device problem, specifies the probable causes, and sug-
gests corrective actions for each probable cause.
Table 6–2 SCSI Device Troubleshooting Table
Symptom Probable Cause Corrective Action
SCSI device does not ap-
pear in the confi
g
uration
displa
y
after the SRM
console command,
p00>>show config
or,
SCSI device does not ap-
pear in the
List Existing SCSI De-
vices
display selected
from the
EEROM Con-
figuration Utility
.
Device cannot ne
g
otiate
wide or s
y
nchronous
transfers.
Use the EEROM confi
g
ura-
tion utilit
y
to disable
(see Chapter 4).
Duplicate SCSI IDs Ensure that each SCSI de-
vice has a unique SCSI ID.
KZPBA-CA adapter is in
an unknown state.
Initialize the adapter with the
SRM console command,
(
P00>>> init)
or,
b
y
pressin
g
the s
y
stems
reset button.
SCSI device or bus is
hung.
Reset the SCSI bus via the
flash EEROM utilit
y
(see
Chapter 4.)
Cable is not connected to
the SCSI device.
SCSI device(s) not
plu
gg
ed in and turned on
before system power up.
Check cable connections.
Power up all external SCSI
devices, and then power up
system.