User`s guide
About This Guide
EK–SMCPO–UG. A01
xiii
Conventions (
continued
)
Table 3 Nomenclature Convention
RAID Advisory Board Description RAID Array 3000 Usage
RAID 0 STRIPset
RAID 1 MIRRORset
RAID 0+1 STRIPED MIRRORset
RAID 4 STRIPED with a Fixed parity drive
RAID 5 STRIPED with a Floating parity drive
Support and Services
Who to contact in the Americas
Information and Product Questions:
Local Sales Office / StorageWorks Hotline
1-800-786-7967
Installation Support:
Contact the DIGITAL Distributor where the
Storage Solution was Purchased / Local Digital
Sales Office.
DIGITAL Multivendor Customer Service (MCS):
Installation
Contact the DIGITAL Customer Support Center
(CSC).
Warranty
Contact the DIGITAL Customer Support Center
(CSC) for warranty service after solution is
installed and operating.
Remedial
Contact the DIGITAL Customer Support Center
(CSC)
Note:
A Service Contract is recommended when
the equipment is out of warranty. Contact the
local DIGITAL Sales Office.
Customer Support Center (CSC)
1 800-354-9000