User`s guide

RA8000/ESA12000 HSG80 Solution Software V8.5 for Sun Solaris
Page 56 387372-005 AA–RFBPE–TE
WINS Not Supported
Windows Internet Name Service (WINS) is a name resolution service available
for Windows NT, Windows 98, and Windows 95. SWCC does not support
WINS. Each system, using SWCC, must have access to either a DNS server or a
valid hosts file.
Access Denied Problem
This section covers some of the most common reasons for a Client to receive an
"Access Denied" message when it attempts to add an agent system to the Storage
Window Manager.
Client System Not on Agent’s List
The client system is probably not on the authorized client system list for the
Agent. For information on how to add the client system to an Agent’s list of
client system entries, please refer to the User Guide.
Multiple Agents
If the agent system is running multiple SWCC Agents (for example, to support
different controller types) then the client system must be authorized for all
Agents. If the client system is missing from any authorized Client list of an
Agent, then that Agent cannot be added to the Storage Window Manager.
Aliases Not Checked
When SWCC Agents scan the Client authorization list, they do not check aliases.
The entry in the Client authorization list must match that returned by a
gethostbyaddr call in the hostent h_name field. SWCC will not walk the hostent
alias list to check if an alias may match the Client authorization list.
Entry in the Client Authorization List Does Not Match
Generally, the entry in the Client authorization list for an Agent must match
what gethostbyaddr(<client IP address>) will return in the hostent h_name field
when gethostbyaddr(<client IP address>) is executed on the Agent system.