User`s guide

RA8000/ESA12000 HSG80 Solution Software V8.5 for Sun Solaris
Page 54 387372-005 AA–RFBPE–TE
Agent Failure using Multiple Storage Windows
If the Agent fails while you have multiple Storage Windows connected to
different subsystems, you may not be able to close the Storage Window. When
this occurs, close the Storage Window by using Windows Task Manager.
Windows 98 Message
When using the Storage Window with Windows 98, you may see the following
message: could not acquire SWCC.MGR.1 object.
This message will continue to appear after each scan during your Windows
session. You can continue using the Storage Window because the message does
not affect functionality. However, to avoid getting this message again, you can
reboot Windows 98. This problem is rare and is limited to Windows 98.
10.8 Command Console Client Troubleshooting
Authorization Error when Adding the Server to the SWCC Storage
Window Manager
If you receive an authorization error when you add an agent system to the
Storage Window Manager, your client system may be missing from the Agent’s
list of client system entries. If you have more than one type of Agent installed on
that agent system, the name of your client system must be on each Agent’s list of
client system entries.
Help Files Still Appear After Uninstall
After you have uninstalled a storage subsystem Client, its help files will still
appear. Delete the CCONSOLE.GID file, which may be hidden (Windows
Explorer|View|Options|View). This file will regenerate the next time you use the
Client's help files.
Some Graphics Do Not Scale Well with Large Fonts
It is recommended that small fonts be displayed when using the SWCC client
software on Windows 95 and Windows NT. Some of the graphics do not scale as
well when large fonts are used.