User`s guide

Release Notes
AA–RFBPE–TE 387372-005 Page 47
Missing Tabs in Search Menu in Help
When you select the Search button in Command Console Help, Windows Help
may not display an Index or Find Tab.
To prevent this problem, delete any hidden files with a .GID extension that are in
the Command Console directory. The WinHelp engine uses .GID files to
construct the Index and Find Tabs. If the files are corrupted, the engine may not
display one or both of the tabs. Deleting the files causes the engine to
reconstruct the .GID files.
Invalid Cache Errors
Your controller module, cache module, and subsystem devices all contain
configuration information used to keep their activity synchronized. This data is
called metadata. The controller software reports an invalid cache error on the
affected controller in situations in which there is a mismatch between the
metadata in the controller module and a cache module containing unwritten data.
This mismatch can result in loss of the unwritten cache data if the error is not
cleared properly.
CAUTION
Use extreme care in responding to the
Command Console invalid cache error
prompt. If you inappropriately instruct the
program to delete unwritten cache data, you
may lose valid user data.
Client displays a message and prompt box when an invalid cache error occurs.
You must tell the program whether or not to delete unwritten cache data as the
error is cleared. If you are not familiar with the proper treatment of unwritten
cache data, see the information in the on-line Help documentation under the
topic “Invalid Cache Errors.”