User`s guide

Release Notes
AA–RFBPE–TE 387372-005 Page 27
Stand-Alone Installations
After doing a stand-alone install of a device-specific Client, exit Command
Console before adding or accessing a system with that type of device. Command
Console will then recognize the installation
SWCC 1.1B Client Will Not Work if Version 2.x Client Was Already
Installed
SWCC 1.1b will malfunction if you already have SWCC 2.x on a Windows NT
operating system. The Asynchronous Event Service that comes with SWCC 2.x
uses the same port as SWCC 1.1b. SWCC 1.1b can be removed without
impacting SWCC or ServerWORKS.
Perform the following to solve this:
1. Uninstall SWCC 1.1b. Ignore the error box that appears.
2. Reboot the computer. The integration for SWCC 1.1b will have been
removed.
3. Integrate SWCC 2.x with ServerWORKS.
"There is no disk in the drive" Message
When you install the Command Console Client, the software checks the
shortcuts on the desktop and in the Start menu. If you have Windows NT, the
installation will check the shortcuts of all users for that computer, even if they
are not currently logged on. You may receive an error message if any of these
shortcuts point to empty floppy drives, empty CD-ROM drives, or removable
disks that are no longer present. Do the following:
• Ignore the error message by clicking Ignore.
• Replace the removable disks, and place a disk in the floppy drive and a
CD-ROM in the CD-ROM drive. Then, click Retry.