Installation guide

Remote Server Manager Hardware Installation Guide
20
The following table lists some other possible situations that may occur during
installation.
Symptom Possible Cause Suggested Solution
Server will not power up RSM jumper installed
No RSM power
Power up the RSM controller first.
Server will not boot Reset cable may be
incorrectly installed
Check setting of the reset cable.
Cannot dial-up remote
server from remote
server management
station.
Power applied to
controller before modem
Repeat the power-on sequence
shown in step 7. Also, check
modem phones lines and
connections.
EISA setup error on
server during boot up.
RSM config file. Add RSM config file, as explained
in step 8.
Password Reset/Configuration Files
The controller is shipped from the factory with the security features disabled.
Normally the security features on the controller are set from the management
station. The security modes and passwords, which are saved in the non-volatile
memory on the controller, are restricted to authorized personnel only.
Once the access control passwords have been set and locked, the controller cannot
be accessed without the proper passwords.
If the passwords have been lost, you can reset the controller to factory settings
and delete the compromised event, macro, and script files by doing the following:
Power down the server and remove whatever panels or covers you need to
access the EISA bus on which the controller has been installed.
Locate the controller.
Remove the power cable from the controller. (An XL server does not have a
power connector.)