Technical data

10
Service
If you cannot correct a problem with the PrintServer 32 printer or the operator
panel instructs you to call Customer Services, the printer requires servicing by
a qualified Customer Services engineer.
Digital has a service center in your area to help keep your PrintServer 32
system running properly. Refer to the following table.
Before calling for service, check
the problem.
Refer to Chapter 6 and Chapter 7 to find solutions
to common problems.
Who should call for Service? Typically, the system manager should place the call
to Customer Services.
What is the Service Center
number?
In North America:
On-site warranty service: 1–800–354-9000
Remote software and hardware support:
1–800–354–9000
Return to Digital service: 1–800–225–5385
Per call service: 1–800–354–9000
In Europe, call your local sales office for service.
Service 10–1