Technical data

8 MD400 Scanner Pocket Service Guide
14. Switch the power off. Check that the
installation has been carried out correctly.
Repeat or check steps 8 to 12.
If there is still an error, refer to Section 3.
15. Install the software if required (refer to the
ProImage or DSS manuals).
2.3 Post-Installation Checks - Verification
When the hardware and software has been
installed, it is recommended that a document
is scanned to check the system is functioning
correctly. Beware that image defects in printed
hardcopy may be due to limitations of the printer
rather than the scanner.
If the performance of the printer is in doubt, use
a VDU output device to check the quality of a
scanned image. Ask the customer to perform the
scan, or refer to the DSS or ProImage Software
User Manuals for help.
Ask the customer to retain the original shipping
packaging on site. Explain that it is the user’s
responsibility to carry out preventive maintenance
and lamp replacement and point out these details
in the Users Manuals.
3 TROUBLESHOOTING
3.1 VAXstation Software
DECimage Scan Software (DSS) is a fully Digital
supported software product. Refer to the relevant
product service documentation.
3.2 PC Software
ProImage is supported directly by the vendor,
Software Dynamics GmbH. The vendor provides
a registration card which the user must complete
and return to the vendor. This permits the user
to contact the vendor by telephone or FAX and get
help with ProImage software: