Specifications

4–16 Troubleshooting
Shuttle Fan *
Instruction Indication Yes No
1. Cycle power: Turn printer off.
Wait 15 seconds. Turn printer
on.
“Shuttle Fan” message. Go to step 2. Return printer to
normal operation.
2. Run a shuttle/ribbon
diagnostic test (page 4–27)
and observe the blower fan.
Blower starts and runs, but
“Shuttle Fan” message displays.
Go to step 3. Go to step 4.
3. Turn off the printer. Check all
cable connections between
hammer drivers, power
supply wire harness, and the
sensor harness assembly.
Cables are connected and
undamaged.
Replace the
controller and
hammer driver
boards.
Replace the
defective cable
assembly.
4.
“Shuttle Fan” message displays
and blower does not run.
Replace the
blower. Go to step
5.
Return printer to
normal operation.
5. Turn the printer on and run a
diagnostic self–test (page
4–27).
“Shuttle Fan” message displays
and blower does not run.
Replace the
hammer driver
board. Go to step
6.
Return printer to
normal operation.
6. Run a diagnostic self–test
(page 4–27).
“Shuttle Fan” message displays
and blower does not run.
Replace the
mechanism driver
board. Go to step
7.
Return printer to
normal operation.
7. Run a diagnostic self–test
(page 4–27).
“Shuttle Fan” message displays
and blower does not run.
Replace the
power supply high
voltage cable
assembly.
Return printer to
normal operation.