User`s manual

3–22 Operating the Printer
Clearing Paper Jams
1. Open the floor cabinet front door and tear off the paper near the paper
slot.
2. Open the printer cover.
3. Fully raise the forms thickness lever.
4. Open both tractor gates and remove the paper from the tractor sprockets.
5. Open the paper fence.
6. Gently pull the paper up through the paper slot. Slide the paper over the
paper guide assembly and down into the paper stacking area in the rear
of the cabinet.
7. Check the paper path for bunched or torn paper. Remove any pieces of
paper in the paper path.
8. Check the narrow passageway between the face of the platen and the
ribbon mask for bits of torn paper or ribbon lint. Check the holes in the
ribbon mask surrounding each hammer tip. Gently remove paper or lint
particles with a wooden stick or pair of tweezers. (Do not pry or apply
force to the hammer tips.)
9. Check that the ribbon mask has not been deformed in such a way as to
block the paper path. (If the ribbon mask is damaged or bent, contact an
authorized service representative.)
10. Press CLEAR to clear the “Paper Jam” fault message.
11. Close the paper fence.
12. Load paper (page 3–10).