User`s manual

6–11Routine Service and Diagnostics
Table 6–1. Fault Messages (continued)
Message
Displayed
Operator
Correctable?
Explanation Solution
Ribbon Stall Yes No ribbon movement or
wrong speed.
Reset forms thickness lever. Check
for obstruction to ribbon or ribbon
hub. Remove and install ribbon.
See page 3–20. If fault continues,
contact an authorized service
representative.
Shttl Cover Open Yes Shuttle cover open. Reinstall the shuttle cover. Make
sure the cover lies flat and the two
captive screws are fully seated.
Shuttle Fan * No Shuttle fan failure. Contact your authorized service
representative.
Shuttle Jam Ye s No shuttle movement or
shuttle moving at wrong
speed.
Check for obstruction to shuttle, a
twisted ribbon, or forms thickness
lever closed too tightly. If fault
source is not apparent, contact your
authorized service representative.
Software Error * No Internal software
problem.
Contact your authorized service
representative.
* Cycle power; if message reappears contact your authorized field service representative.