User guide

6.2 Correcting Simple Problems
This section lists possible fault symptoms and suggests tests and actions to
help you clear those symptoms.
How to Use This Section
1 Find the category in which your problem occurs. For example, if the
print appears very light on the paper, look at Section 6.2.4, Print-related
Problems.
2 Find the symptom description that most closely matches the printer
symptom. In this example you would look at the symptom "Print faint
or of poor quality."
3 Try the first suggestion under that heading.
4 If the suggestion does not cure the problem, try the next suggestion.
5 If none of the suggestions enable you to continue printing, or if the fault is
not listed, you will need to contact your Digital sales representative.
Each time the printer is switched On, the indicators flash slowly for
approximately two seconds while the internal self-tests are run. Look at
all the indicators to make sure that they are all working. (If an internal fault
is detected, the Fault indicator will flash faster than the other indicators.)
If any indicators are faulty, or if the Fault indicator flashes, contact your
Digital sales representative.
Warning: It is assumed that the reader is not qualified to work on, or with,
high-voltage electricity. Interpret the suggestions in accordance with your
qualifications in electrical technology.
6.2.1 Power-related Problems
No indicators come On when power is switched On.
i Check that the power cord and plug are securely fitted to the printer.
ii Ask for the power connector connections (and fuse, if fitted) to be
verified.
iii Ask for the building electrical supply to be verified.
Ready indicator is flashing; Fault indicator is flashing (1 second
period), and does not respond when the Ready switch is pressed.
i Is the access cover fitted and seated correctly?
Closing it and pressing the Ready switch should light the Ready
indicator.
6–2 Maintaining the Printer