Service manual

Keeping the Printer Running
3-1 3-2
3. Keeping the Printer Running
3.1 Basic Rules
S Never print over the area of pin holes nor the edges of the fanfold paper.
Otherwise the print head can be damaged.
S Never print with no papaer loaded or no ribbon cartridge is installed in the
printer.
S Put the printer in stop mode immediately a paper jam occurs, using the
[START/STOP] key at the operator pannel.
The following points should be additionally checked on a service call.
Item Problem Remedial Action
Platen Paper feeding problems Remove platen and clean
surface thoroughly using
platen cleaner S/CP 09.
Paper input transport Paper feeding problems Disconnect mains cable,
rollers remove the ribbon, and
remove housing (see chapter
3, Part: Housing). Also
remove the paper guide
secured with two green
screws. Clean all transport
rollers using platen cleaner
S/CP 09.
Refer to Chapter 4 to check a necessary exchange of platen or
1)
pick-up rollers.
ASF Paper insertion Remove ASF cassette.
1)
problems Clean pick-up rollers
using platen cleaner
S/CP 09, and check the
paper handling of the
ASF cassette using a few
sheets of paper which
have to be transported
properly by manually
rotating the pick-up wheel
of the ASF-cassette.
3.2 Cleaning
Preferred Materials
The following materials and cleaning lubricants are recommended for use in
the maintenance procedure:
S Lint-free cloth
S Platen Cleaner C/CP09, commercial no: 8709 004 10931
S Vacuum cleaner
S Silicon Oil for resolving of glue.
3.2.1 Cleaning the Platen and Surrounding Areas
The user should clean the printer every six months or after 50,000 prints,
whichever occurs first. If you experience paper feed problems, or if the print
head carriage movement becomes restricted, cleaning should be carried out
more often.
Note: The Page Counter (PGCNT) in the PRINT-TEST 3 will inform you about
the actual number of printed pages.