User guide

Maintaining the Printer
5.2 Correcting Simple Problems
• Printer does not stop when out of paper.
Printer circuits do not detect that there is no paper. Examine the paper
pathway. Remove any obstructions. Press the Ready switch when the
paper pathway is cleared.
• Font cartridge has been installed, but the printer is still using
internal fonts.
Power OFF the printer and check that the font cartridge has been
correctly inserted.
Check that the font cartridge has been selected in the printer Set-up
(see Appendix B).
5.2.5 Ribbon or Carriage-related Problems
• Ribbon Problems.
Make sure that the ribbon is:
Tensioned correctly
Not worn thin or dry
Not torn or damaged in any other way
Not jammed
The correct type as recommended by Digital (See Section A.2).
• Carriage does not move smoothly.
Examine the paper pathway. Remove any obstructions. Check that all
packing material is removed.
Examine the printhead carriage bar (the round bar on which the
printhead moves.) Is it dirty? If so, clean it with a soft cloth.
Examine the carriage area for obstructions. Remove where necessary.
5–8 Maintaining the Printer