Specifications

5-8
5.3.3 Print-Related Problems
Print faint or poor quality.
1. Is the paper thickness control set correctly for the paper you are using? Adjust if
necessary.
2. Have you used the correct paper? chapter 2.3 contains a full specification of the
paper you can use. Replace paper if it does not match the specifications.
3. Make sure the ribbon is tensioned correctly.
4. Is the ribbon cartridge properly seated? Reseat as necessary.
5. Does the ribbon need changing? Replace with a new ribbon if necessary.
6. Replace the printhead.
7. Replace the Main Board.
Character or characters do not print evenly or are not uniform in pitch.
1. Examine the paper pathway for dirt or other obstruction that may cause the gap
between printhead and platen to vary. Remove the obstruction.
2. Replace the Mechanical Assembly.
3. Replace the Main Board.
Print lines overlap.
1. Examine the paper parthway for dirt or other obstruction that may prevent the
platen from rotating freely. Remove the obstruction.
2. Make sure the tractor/friction feed lever is set fully to the front or the rear and not
in an intermediate position.
3. Make sure the platen can rotate freely by moving the platen knob.