Technical data

Troubleshooting
4-14
Internal Modem (UMI) Failure
Problem Troubleshooting Procedure
The internal modem (if
installed) does not work. You
cannot make a connection to
a phone line.
•
Make sure the Modem Card,
UMI adapter are properly
seated.
•
Make sure the modem
software is properly
configured.
•
Verify that the modem port is
enabled. This is done using
the System icon in the
Control Panel of the
operating system.
•
Make sure the UMI cable is
properly connected to the
Daughtercard. This
connector is located under
the Keyboard Deck behind
the Touchpad. Note: If both
the Touchpad and modem do
not work, this cable is most
likely not connected.