Technical data

FRU Replacement

5-21

Prior to Disassembly

1. A paper label is supplied on the bottom of your

replacement “Shell.” Edit the label by adding the

appropriate information from the customer’s system.

This information is necessary for warranty, service and

tracking purposes.

This notebook was exchan

ed b

ital Multivendor

Customer Service Personnel as part of an hardware

service call.

Orginal

Serial No.:

Orginal

Model No.:

Call Log #: Date:

37-xxxxx-xx

2U72301204

FR-PD4WI-AA

C709220176 9/24/97

Record the customer’s,

• Original Serial number

• Original Model number

• Call log number

• Service date

Figure 5-13. Enter Customer Data on the Shell Label

2. Attach a field failure tag to the failed “Shell” identifying

the failure mode and return it complete, for repair using

normal procedures.