User`s guide

StorageWorks RAID Array 200 Subsystem Family
Error/Problem
Possible Cause(s)
Action(s) To Take
SCSI device at Chn
X Tgt y not
responding
•
SCSI cable is not connected.
•
SCSI termination is
incorrect.
•
Drive is not powered up.
•
Drive is defective.
•
SCSI cable is defective.
•
Check SCSI cable
connections.
•
Check termination is correct
on the SCSI cable.
•
Turn on power to pedestal or
shelves.
•
Replace the drive.
•
Replace the SCSI cable.
Installation Abort
•
Configuration change has
occurred from last controller
saved configuration.
•
No power to StorageWorks
pedestal or shelves.
•
Drive failure on power-up.
•
Incorrect cabling.
•
Cable is defective.
•
Check for configuration issues
due to power, cabling , or
other hardware problems:
1. Shut off the power to the
system.
2. Shut off the power to the
drives.
3. Check for loose cabling.
4. Check that the cables are
connected to the correct
channels.
5. Turn on the power to the
system.
6. Check that the power LEDs
are correct.
7. Reboot the system and disk
drives.
Continued on the next page.
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