User`s guide

Chapter 6
Symptom
Possible Cause(s)
Action(s) to Take
Rebuild Attempt
Unsuccessful
•
You attempted to rebuild a
drive in a nonredundant
configuration (RAID 0 or
JBOD) or multiple failures
have occured in a redundant
RAID level configuration.
You must restore your data from backup
copies of the disks.
Rebuild Completes with
Error
Error during rebuild.
Check drive logs. Determine whether the
drive should be replaced with a new drive.
Warning: This should only be done if no
system operations have occurred to the drives
since the error condition has occurred.
Rebuild Completes
100%, but Drive Status
Remains WOL
Errors occurred on a drive during a
rebuild. The drive is in a WOL
state.
Check the drive error logs for information.
Manually set the drive state back to optimal
using the Standalone utilities.
Warning: This should only be done if no
system operations have occurred to the drives
since the error condition has occurred.
Controller not Seen on
System Boot
•
Incorrect seating of controller.
•
Incorrect ECU configuration
setting.
•
Controller failure.
•
Remove and reseat controller into
system.
•
Run the system ECU and check
configuration parameters.
•
Replace the controller.
Continued on the next page.
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