User`s guide

Chapter 6
Symptom
Possible Cause(s)
Action(s) to Take
Replaced Drive has not
Spun Up
Drive not seen by the controller.
•
Manually rebuild the drive.
•
Remove drive SBB, wait 20 seconds,
reinsert drive SBB. Wait approximately
one minute for the rebuild to start.
Multiple Drives in
Pedestal/Shelf are Failed
There was a pedestal or shelf power
failure.
Check the monitor log to verify the power
failure or for multiple drive errors. Invoke
the utilities and select the Bad Block option
on the Tools menu of the utilities to check
for bad blocks on the drives.
Restore power to pedestal or shelf. Invoke
the utilities and use the Make Optimal option
on the Tools menu to change the state of any
FLD (failed) drives to OPT (optimal).
See the caution under the Making Drives
Optimal section in Chapter 5 before you
proceed to use that option.
Multiple Logical Drives
are Dead
There was a pedestal or shelf
power failure.
Check the monitor log to verify the power
failure or for multiple drive errors. Invoke
the utilities and select the Bad Block option
on the Tools menu of the utilities to check
for bad blocks on the drives.
Refer to the action for "Multiple Drives in
Pedestal/Shelf are Failed" on this table.
Continued on the next page.
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