User`s guide

Chapter 8. Troubleshooting and Service Information
EK–SWRA2-IG. C01 8–15
Figure 8–5 Error Messages (continued)
Error/Problem Probable Cause Action(s) to Take
No Logical drives
found: None in-
stalled
• Logical RAID
drives cannot be
found.
•
A logical drive is
not configured.
•
Configuration has
been cleared.
• Check configuration.
1. Shut off power to the system.
2. Shut off power to the drives.
3. Check for loose cabling.
4. Check that the cables are con-
nected to the correct channels.
5. Turn on power to the drives.
6. Turn on power to the system.
7. Check that power LEDs are
correct.
8. Reboot system and disk drives.
• Run the standalone utilities to
configure your drives into logical
RAID drives.
• Restore configuration from floppy.
SCSI device at Chn
X Tgt y not re-
sponding
• SCSI cable is not
connected.
• SCSI termination is
incorrect.
• Drive is not pow-
ered up.
• Drive is defective.
• SCSI cable is de-
fective.
• Check SCSI cable connections.
• Check termination is correct on
the SCSI cable.
• Turn on power to pedestal or
shelves.
• Replace the drive.
• Replace the SCSI cable.