User`s guide

StorageWorks RAID Array 200 Controller Installation and Standalone Configuration Utility
8–12 EK–SWRA2–IG. C01
Table 8–4 Troubleshooting Techniques (continued)
Symptom Possible Cause(s) Action(s) to Take
Rebuild Completes
100%, but Drive
Status Remains
WOL
Errors occurred on a
drive during a re-
build. The drive is in
a WOL state.
Errors occurred on
one of the drives
used in the rebuild.
The replaced drive
remains in the WOL
state.
Check the drive error logs for in-
formation. Manually set the drive
state back to optimal using the
Standalone utilities.
Warning: This should be done only
if no system operations to the
drives have taken place since the
error condition occurred.
The date will have to be restored
from backup media as the rebuild
can not complete successfully.
Power Supply SBB
Shelf Status and
Power Supply
Status LEDs are
both Off
• Input power prob-
lem.
• Shelf and power
supply fault
• You attempted to
start a rebuild
while a rebuild was
in progress.
• Bad terminators or
cables.
• Check for proper connection of
input power.
• Refer to the Power Supply LEDs
and Replacing a Power Supply
SBB
sections of this chapter.
• Wait for completion of the current
rebuild in progress.
• Replace the terminator or cable.