User`s guide

StorageWorks RAID Array 200 Controller Installation and Standalone Configuration Utility
8–8 EK–SWRA2–IG. C01
Table 8–4 Troubleshooting Techniques (continued)
Symptom Possible Cause(s) Action(s) to Take
Random fault lights
or all fault lights
light by drives ap-
pear to be working.
Shelf supports Stor-
ageWorks Fault
Management signals,
but Fault Manage-
ment is not enabled.
Enable StorageWorks Fault Man-
agement signals, see Section 6.2.2
of this guide.
Multiple Logical
Drives are Dead
There was a pedestal
or shelf power failure.
Check the monitor log to (1) verify
the power failure or (2) for multiple
drive errors. Invoke the utilities
and select the Bad Block option on
the Tools menu of the utilities to
check for bad blocks on the drives.
Refer to the action for
Multiple
Drives in Pedestal/Shelf are Failed
on this table.
Drive has a WOL
Status
• Drive is being re-
built.
• Drive rebuild failed.
• Disk SBB inserted
while rebuild in pro-
gress on another
drive.
• No action required.
• Invoke the utilities and select the
Bad Block option on the Tools
menu of the utilities to check for
bad blocks on the drives.
• When the current rebuild com-
pletes, the controller will begin
the rebuild on the new replace-
ment drive.