User`s guide

StorageWorks RAID Array 200 Controller Installation and Standalone Configuration Utility
8–6 EK–SWRA2–IG. C01
Using the StorageWorks storage pedestal or shelves:
Turn off the host computer.
1. Turn off power to the StorageWorks pedestal or shelves.
2. Check that the SCSI cables are connected correctly. Refer to Chapters 4 and
5 for cabling instructions.
3. Turn power on to the StorageWorks pedestal or shelves.
4. Verify that the LEDs on all the drives flash when power is applied.
5. Verify that the two LED indicators on each power supply are on.
6. Turn on the host computer and see if the problem is resolved.
8.2.2 Troubleshooting Techniques
When the controller or storage devices do not operate correctly, use the follow-
ing information to diagnose the problem. The troubleshooting techniques de-
scribed do not identify all possible problems with the RAID controller or Stor-
ageWorks pedestal or shelves, nor do the corrective actions suggested correct all
problems.
To use Table 8-4, follow these steps:
1. Note the symptoms displayed by the controller, storage pedestal, or shelves.
2. See if the description of the problem in the Symptom column in Table 8-4 is
similar to yours.
3. Check the conditions for that symptom in the Possible Cause(s) column. If
more than one possible cause is given, check all of the possible causes in the
order listed.
4. Follow the directions in the Action(s) to Take column.