Specifications

Troubleshooting and Diagnostic Procedures 67
Table 5–1 (Cont.) Troubleshooting Table
Problem Possible Cause Corrective Action
The DECvoice device
(VXA0:, VXB0:, and
so on) is visible when
you issue DCL "SHOW
DEVICE VX" command
but is marked as off-
line
Lack of system page
table entries (SPTE)
for the driver buffers.
Do not attempt to access an offline
DECvoice. Each DECvoice requires
128 SPTEs to function. To raise
the number of SPTEs available in a
VMS system, perform the following:
Place the line "ADD_
SPTREQ=128" in the file
SYS$SYSTEM:MODPARAMS.DAT.
You must add 128 to the SPTREQ
SYSGEN parameter for each
DECvoice module. Run AUTOGEN
to reset the SYSGEN parameters,
and reboot the system by typing
the following:
$ @SYS$UPDATE:AUTOGEN
GETDATA REBOOT
FEEDBACK
The DECvoice module(s) should
now appear as on-line.
On VAX/VMS one
or more DECvoice
modules are not
mounted.
The VOX software
startup procedure is
not being run.
Verify that the following line has
been added to the system startup
procedure:
$ @SYS$STARTUP:VOX$STARTUP.COM
This procedure mounts the
DECvoice modules with the
telephone control ACP and defines
the necessary logical names that
point to the loadable microcode
files.