User guide

Features
Call Hold
16 Strata CS Digital Telephone 02/06
Call Hold
This feature enables you to place a call on hold and makes the station free so you can
make or take another call.
³ While on a call, press
Hold. The call is placed on hold and the extension button’s
LED flashes.
Call Menu
³ While in a talking state, press Call Menu (programmed feature button). The call
is placed in consultation hold and the TUI prompts play to assist you with call
control.
Conference/Transfer
There are two methods of Conference/Transfer with the Strata CS when using the
Strata DKT—Direct Transfer and Menu Assisted Transfer. Which method is
employed is determined by the setting of the DKT
Cnf/Trn fixed button.
• Menu Assisted Transfer provides a series of informational prompts via the
Telephone User Interface (TUI) to assist the user with completing a conference or
transfer operation.
• Direct Transfer cancels the TUI prompts and no prompts are offered. Instead, is
offered to allow the user to dial a station or outside number to transfer a call or
conference.
To verify or change the transfer setting, please refer to the admin or client settings
under the PHONES tab for the user. The
Cnf/Trn fixed button appears as the last
entry for the DKT set, just after the last programmable button.
³ To change the current setting using the ViewPoint desktop
1. Select Tools > Options.
2. Under the Phone section, select Station Features.
3. Double-click
Cnf/Trn. The available settings display.
4. Highlight the setting you want and click OK.
5. Your change is saved and is effective immediately.