User guide

The Grand Tour
Tone First/Voice First Answering
14 Strata CS Digital Telephone 02/06
Tone First/Voice First Answering
Strata CS server and DKT users can set their phones to ring internally as either Tone
First or Voice First. The appropriate setting can be defined under the options category
for the phone, either from the administrator or client views.
For the client to be able to set Voice First answering, the Strata CS system must be set
to Voice First under System Settings. Once the server is set to allow Voice First, each
individual user can set their phones to Tone First or Voice First. The Tone First or
Voice First change via the system settings does not require a restart of the server. If the
server is set for Tone First, The Voice First option will be greyed out on the client
screen.
Tone First provides for ringing tone to be generated upon receipt of a call, whereas
Voice First provides a brief alert tone and then cuts through a talk path from the
originating station to the called station.
Tone First and Voice First modes can also be toggled at the phone by dialing *12 on
the touch pad.
Note When calling a station that has Voice First set and no one answers, you can
press
# on the dial pad in order to continue to the next destination in the called
destinations routine list.