Technical data

Troubleshooting
11-10
Disk Drive Troubleshooting
Problem Possible Cause Action
Server does not
recognize an internal
SCSI device.
SCSI device jumpers
incorrectly set
Refer to the supplied kit installation
instructions.
SCSI ID conflicts. Refer to the supplied kit installation
instructions and to the storage
backplane jumper configuration in
Chapter 7.
Termination not removed from
the SCSI device.
Remove termination. Refer to the
supplied kit installation instructions.
SCSI controller has failed. Contact your authorized service
representative.
Loose SCSI cable. Secure all cable connections.
SCSI cable incorrectly
installed between SCSI
controller, SCSI device or
backplane.
Refer to Chapter 9 for cabling
information.
SCSI device has failed. Replace SCSI device.
continued