Technical data

Troubleshooting
4-33
DIGITAL Server 5220
CD-ROM Troubleshooting
Problem Possible Cause Action
Cannot access the CD-
ROM drive. Error
message reading drive x.
Device drivers not
installed.
Install correct device drivers.
No disc in the CD-ROM
drive.
Insert a disc.
On the CD-ROM drive,
slave jumper selected
instead of master
Change master/slave switch
jumper to master.
IDE cable disconnected. Properly connect the IDE cable.
Tray open. Close the tray.
Power is on but indicator
shows no activity.
No disc or tray is open. Insert a disc and close the tray.
Check cable connections. Make sure cables are correctly
connected.
Disc is spinning but drive
is idle.
Application software not
running.
Run application software.