Technical data

Troubleshooting
13-11
Problem Possible Cause Action
Server does not
recognize an external
SCSI device.
SCSI device jumpers
incorrectly set.
Refer to the supplied kit installation
instructions.
SCSI ID conflicts. Refer to the supplied kit installation
instructions and to the storage
backplane switch configuration in
Chapter 7.
Termination not removed from
the SCSI device.
Remove termination. Refer to the
supplied kit installation instructions.
SCSI controller has failed. Contact your authorized service
provider.
Loose SCSI cable. Secure all cable connections.
SCSI cable incorrectly
installed between main logic
board and rear panel
connector or external SCSI
device and rear panel
connector.
Refer to Chapter 11 for cabling
information.
SCSI device has failed. Replace SCSI device.
continued