Technical data

Troubleshooting
13-7
Problem Possible Cause Action
Power is on, but there is no
screen display.
Incorrect video drivers
installed.
Install the correct video drivers.
Video controller has failed. Contact your authorized service
provider.
Monitor has failed. Replace monitor or contact your
authorized service provider.
Server does not boot from
the CD-ROM drive.
CD-ROM drive is not
connected to the IDE
controller.
Connect the CD-ROM to the IDE
connector located on the main logic
board (Refer Chapter 3).
CD-ROM disc is not
bootable.
Insert a bootable CD-ROM disc.
Server operates incorrectly
after installing a processor
module.
Processor module installed
incorrectly.
Reinstall processor module.
BIOS Setup utility indicates
an error after installing a
processor module.
Remove processor module and
reboot. If server boots without
errors, replace processor module.
Mismatched stepping. Check processor stepping
information. Refer to Chapter 5.
continued