Specifications

7.1 Types of Jams

The next table describes the various types of paper path jams that can occur in

the DEClaser 5100 printer:

Table 7–1 Types of jams

Terms Deﬁnition

Feed Failure Paper never left the input device or never fed into the paper path.

Shingle jams Leading edge of the bottom sheet slides under the tailing edge of the

front sheet. The pattern resembles rooﬁng shingles.

Stalled paper Paper stops in the paper path. The removed sheet is undamaged.

Phantom jams A "Paper Jam" message that occurs for no foreseeable reason. The

message can occur spontaneously, intermittently, or continuously.

Phantom jams might occur without any paper feeds. These jams are

commonly caused by a bad sensor, cabling, or control board.

Wrinkled,

Skewed,

Notched,

Dog-eared,

or Shredded

Paper damage caused by a serious paper path malfunction. A

common cause might be obstructions, broken paper path guides,

rollers, or roller pressure springs.

7.2 Identifying the Location of the Jam

This section describes how to indentify where the the jam has occured.

Before you ﬁx a jam, Before you try to ﬁx a paper jam, you must:

1. Print enough copies of the test page to determine the location, frequency,

repeatability, and the type of jam.

2. Using this information, along with Figure 7–1, determine the type and

location of the jam.

3. See Table 7–2 to determine which jam FIP to turn to.

7–2 FIPs for Fixing Paper Jams