Technical data

7.5 Damaged Prints
7.5 Damaged Prints
Description: The printed sheet is wrinkled, torn, folded over, dog-eared or
otherwise damaged.
Troubleshooting: Use the following procedure to isolate the faulty
component:
1. Inspect the cassette and paper for the following:
• Weight and type of paper.
• Paper might be damp. Try some dry paper from the center of a fresh
package.
• Paper might be compressed. Remove and fan the paper.
• Make sure the paper is correctly loaded under the snubbers.
• Top cover of the printer, only if duplex refeeding.
2. Inspect the following paper path components:
• All paper guides, rollers, transport assemblies. Look for warped covers,
adhesives contamination, wadded shreds of paper, and so on.
• Make sure the transfer/separation charger is fully seated and locks into
place.
• Make sure all transports are correctly seated and aligned.
3. Inspect the following pinch roller pressure springs:
• Upper and lower turn rollers on the feed door
• Upper registration roller
• Lower (pressure) fuser roller
• Postfuser transport rollers
• Refeed rollers (if duplex feeding)
• Exit pinch roller
4. Inspect the following fuser components:
• Make sure the rear cooling fan is operational, as shown in Section 4.3.
• Paper might be wrapped around one of the fusing rollers.
• Upper or lower stripper fingers might be damaged.
• Lower fuser roller might be swollen.
Image Defects FIPs 7–7