Technical data

5.19 0921–0924 CARTRIDGE B
0924 This message appears when there is no toner cartridge installed.
Troubleshooting: Test the toner memory by entering one of the following
1701 special function codes, as shown in Table 3–1. When the code is entered,
the DC control board will read the memory or display the Fail message.
• 0282.05 Toner memory identification
• 0282.08 Toner memory status
• 0902 Number of pages remaining on the toner cartridge
If the toner memory test fails, perform the following steps:
1. Remove the developer cartridge and inspect the condition of the spring
contacts that connect the developer to the interconnect board. Wipe any
dirt from the contacts with a soft rag. If you see any damage, pitting, or
contamination, replace that FRU.
2. Remove the toner cartridge and inspect the condition of the four contacts
that connect to the toner memory.
3. Inspect the connection of the 10-pin plug P/J34 that connects to the DC
control board.
4. Swap the following components:
a. Toner cartridge B
b. Developer cartridge C
c. DC control board
d. Developer interconnect board
Display Error Code FIPs 5–27