Technical data

For example, the queue characteristics for the PrintServer device queue
LPS40$FANG on node VIPER are as follows:
$ SHOW QUEUE LPS40$FANG/FULL
Printer queue LPS40$FANG, on VIPER::FANG, mounted form DCPS$$FORM
(stock=DEFAULT)
/BASE_PRIORITY=4 /FORM=DCPS$DEFAULT /LIBRARY=DCPS_LIB /OWNER=[SYSTEM]
/PROCESSOR=DCPS$SMB /PROTECTION=(S:E,O:D,G:R,W:W) /SCHEDULE=(NOSIZE)
/SEPARATE=(FLAG,TRAILER)
$
2. If the queue characteristics do not match those recorded in
DCPS$STARTUP.COM, delete the device queue and all generic queues that
point to it. Then execute the DCPS$STARTUP.COM file. DCPS$STARTUP
is located in SYS$STARTUP:. For example:
$ STOP/RESET/QUEUE generic-queue-1
$ STOP/RESET/QUEUE other-generic-queues
$ STOP/RESET/QUEUE pserver-name
$ DELETE/QUEUE generic-queue-1
$ DELETE/QUEUE other-generic-queues
$ DELETE/QUEUE pserver-name
$ @SYS$STARTUP:DCPS$STARTUP
Recheck the queue characteristics. If they are correct and the job still
does not print, refer to the DEC PrintServer Supporting Host Software for
OpenVMS Management Guide for further information.
11.3 What to Do if Printing Is Slower than Expected
Slower printing speeds can result from:
• Printing of complex ANSI jobs from applications
• Printing of complex PostScript jobs
• Occurrence of ANSI translator prologue mismatch
• Changing the printer password from the default (refer to the DECprint
Supervisor for OpenVMS Software Installation Guide).
Complex ANSI jobs include those that use many downloaded fonts on a page.
These jobs always take longer to print.
For serial printers, a 30-second delay before the printing of ANSI jobs indicates
an ANSI prologue mismatch between the ANSI translator and the print job.
On a serial printer, power cycle the printer (turn it off and then on) to load the
appropriate prologue. The first ANSI print job is delayed by the loading of the
prologue, but subsequent ANSI print jobs are printed more efficiently.
Troubleshooting Procedures 11–15