Technical data

Sometimes, when the serial communication cable between the printer and the
host is disconnected and later reconnected, the active print job displays the
status Printing when nothing is happening at the printer. Power-cycle the
printer, then resubmit the lost print job.
Note
When reconnecting the printer to the host, turn off and then turn
on the printer. Turning the printer off and on ensures proper
synchronization between the print symbiont and the printer.
11.1.3 What to Do if a LAT Printer Is Not Printing
A network environment allows several separately managed systems to access
the same printer. Therefore, when the printer is not printing, you must
determine which node has control of the printer.
The remaining sections discuss the following steps in troubleshooting the
printer in a network environment:
1. Determining the node that controls the printer:
• Determine the printing node
• Determine the LAT node and port name
• Check the port and system server names
• Determine the host controlling the printer
2. Troubleshooting the printer:
• Check port characteristics
• Follow procedures in Section 11.1.1
3. Other troubleshooting hints:
• NOTREADY status
• Common error messages and their probable causes
11.1.3.1 How to Determine Which Host Controls the Printer
A network printer may fail to print if another node is accessing the printer, or
if the printer has stopped printing. Perform the following steps to determine
which host has control of the printer.
Troubleshooting Procedures 11–7