Technical data

Step 1: Print the IVP data sheets
Print the following Installation Verification Procedure (IVP) files from
SYS$COMMON:[SYSTEST.DCPS]:
DCPS$IVP_ANSI.DAT
DCPS$IVP_POST.DAT
DCPS$IVP_REGIS.DAT
DCPS$IVP_TEK4014.DAT
DCPS$IVP_PCL.DAT
DCPS$IVP_PROPRINTER.DAT
Remember to use the appropriate DATA_TYPE parameter value, indicated in
the file name following the underscore, for each of the files. For example, to
print DCPS$IVP_REGIS.DAT, use the following PRINT command:
$ PRINT/QUEUE=queue-name/PARAMETERS=(DATA_TYPE=REGIS)-
/NOTIFY SYS$COMMON:[SYSTEST.DCPS]DCPS$IVP_REGIS.DAT
If the files are not printed, go to step 2 to check the files for user error.
If any of the IVP files are not printed, check to see if the translator execution
files exist, using the following command:
$ DIR SYS$SHARE:TRN$*.*
Directory SYS$COMMON:[SYSLIB]
TRN$ANSI_PS.EXE; TRN$DDIF_PS.EXE; TRN$REGIS_PS.EXE;
TRN$TEK4014_PS.EXE; TRN$PCL_PS.EXE; TRN$PROPRINTER_PS.EXE;
Total of 6 files.
If the correct files are present, go to step 2.
If any files are missing, reinstall the DECprint Supervisor software.
Step 2: Check files for user error
If a particular file fails to print, examine the trailer page from the print job
for messages that indicate the cause of the failure. For an explanation of, and
recovery procedures for the error messages, see the DECprint Supervisor for
OpenVMS User’s Guide.
If the file is a PostScript file, an error exists in either the PostScript file or in
the application that generated the PostScript file. If the application is supplied
by Compaq, submit a Software Performance Report (SPR).
If the file is other than a PostScript file, an error exists in the translation
process. If the translator is supplied by Compaq, submit a Software
Performance Report.
11–6 Troubleshooting Procedures