Technical data

The test is successful if a page of paper is ejected from the printer. If no paper
is ejected, there is a faulty connection with the printer. In this case, check the
communications cables. Then try the commands in the first example again.
If the COPY command succeeds, but the SET HOST command fails, check the
communications cables inbound from the printer to the host node for a faulty
connection.
Step 4: Check DCPS$STARTUP.COM
Make sure that the DCPS$STARTUP.COM file reflects your print queue needs
and that the changes are appropriate for your printer. To check the printer
execution queue characteristics, enter the following command, inserting the
name of the printer execution queue:
$ SHOW QUEUE/FULL exec-queue-name
For example, the characteristics for the printer execution queue TXA1_LN03R
on host EDEN are as follows:
$ SHOW QUEUE/FULL TXA1_LN03R
Printer queue TXA1_LN03R, on EDEN::TXA1:
/BASE_PRIORITY=4 /FORM=DCPS$DEFAULT /LIBRARY=DCPS_LIB /OWNER=[SYSTEM]
/PROCESSOR=DCPS$SMB /PROTECTION=(S:E,O:D,G:R,W:W) /SCHEDULE=(NOSIZE)
/SEPARATE=(BURST,TRAILER)
$
Specifically, check the following:
• Make sure that /PROCESSOR=DCPS$SMB.
• Check that /FORM=DCPS$DEFAULT, or matches the changes you made
to DCPS$STARTUP.COM. Ensure that the printer is capable of printing
according to the form definition.
• Make sure that the /LIBRARY qualifier value is the same as parameter p3
in DCPS$STARTUP.COM and if it is a logical name, that the logical name
has been defined.
If the queue characteristics do not match those defined in DCPS$STARTUP.COM,
stop the printer execution queue.
Next, execute the DCPS$STARTUP.COM file, as follows:
$ @SYS$STARTUP:DCPS$STARTUP
Recheck the execution queue characteristics. If the characteristics are correct
and the job still does not print, go to step 5.
11–4 Troubleshooting Procedures