Technical data

11.1.1 What to Do if a Locally-Connected Serial Printer Will Not Start

Printing

The steps in this section apply to any serial printer on a local line.

Step 1: Print a test page

Manually print a test page on your printer, following instructions in your

owner’s manual.

If able to print a test page, go on to step 2 to check the printer hardware and

software conﬁgurations. If the printer does not produce a test page, check the

printer hardware.

• Is the power on?

• Is the printer on line?

• What is the status of the print engine?

Step 2: Check the printer hardware and software conﬁgurations

The conﬁguration settings on the printer and in the software associated with

the printer must be the same. To verify that the settings match, check a

printed summary sheet or the printer console or switches to verify that the

settings are consistent for the following settings:

• Paper size

• Communication: 9600 baud (or appropriate baud rate)

• Eight bits, no parity (required)

• Flow control

Refer to the printer owner’s manual for information on how to change these

settings.

Check the terminal device characteristics of a directly-connected serial printer

by issuing the following command on the node of the device:

$ SHOW TERMINAL device-name[:]

The variable device-name is the device name in the printer startup ﬁle in

parameter p2 of the execution queue deﬁnition.

Check for the following characteristics:

• Eight bits

• Parity: None

• Input speed: 9600 baud

11–2 Troubleshooting Procedures