User's Manual

DIGITAL CONTROL INCORPORATED
Troubleshooting
If you have a problem with your Eclipse locating system, review this section to see if you can find the probable
cause and a remedy for the problem. If you cannot resolve your problem, then call DCI’s Customer Service
Department (425-251-0559 or 800-288-3610) and we’ll help you find a solution.
Problem Cause / Remedy
Eclipse Receiver
LL will not display Position the receiver over one of the two locate points and hold in the trigger for
at least one second, then release the trigger. The reference “R” should display at
the top of the locate screen and the LL should come up.
Depth information seems
inaccurate
The elevation of the receiver above the tool has changed while the trigger was
being held in.
Release the trigger, position the receiver wherever you would like to take a
depth reading and then hold in the trigger while keeping the receiver at a
constant elevation.
Depth is greater than expected The receiver is set to the wrong frequency setting. Exit to main menu and
change the frequency setting. Return to locate screen and take another depth
reading. (For more information, see “Changing the Frequency Setting” in the
Receiver section.)
Display shows “Recal Tilt”
message dialog box
The receiver battery may be low. Select “N” for No in the dialog box and re-
place battery. If you selected “Y” for Yes, call DCI Customer Service.
Target moves erratically on display Contact DCI Customer Service.
Target does not remain in box on
display when receiver is rotated
The receiver’s antenna may be malfunctioning. Contact DCI Customer Service
for assistance.
It is difficult to get LL to line up
with horizontal cross hairs
This situation usually occurs when the receiver is placed above rebar. Try
lifting the receiver up as high as possible.
If holding the receiver higher doesn’t help, try taking a step either forward or
backward. Then align the LL to the top or bottom of the Eclipse icon rather
than the cross hair through the center of the icon.
Display goes blank The screen contrast may have accidentally been adjusted. If so, push the
toggle to the right or left several times (at least 8–10) while clicking the trigger.
Try changing the transmitter’s battery.
Display goes dark The screen contrast may need to be adjusted. To adjust the contrast, hold in
the trigger and repetitively push the toggle to the right or left.
The contrast can also be adjusted by holding the toggle in either the left
position or the right position while clicking the trigger.
Display locks up or becomes
erratic
The battery is probably dead. Replace the battery with a fully charged battery,
and click the trigger to power up the unit.
Transmitter battery status icon
does not display battery status
Turn receiver off and then back on. Go back into the locate mode and hold the
trigger to view the transmitter battery icon with status bars inside.
Change the transmitter’s battery.
Pitch, roll, temperature, and/or
transmitter battery status blinks
Move receiver closer to transmitter.
Move receiver away from potential interference sources.
DigiTrak
®
Eclipse
®
Operator’s Manual 65