User's Manual
Table Of Contents
- Important Safety Instructions
- Getting Started
- Receiver
- Receiver Menus
- Locating Basics
- Advanced Locating
- Transmitter
- Appendix A: System Specifications
- Appendix B: Receiver Screen Symbols
- Appendix C: Projected Depth Versus Actual Depth and the Fore/Aft Offset
- Appendix D: Calculating Depth Based on Distance Between FLP and RLP
- Appendix E: Reference Tables
DIGITALCONTROLINCORPORATED
77 DigiTrak Falcon F5
®
Operator's Manual - Warranty
contract, negligence, strict liability, or any other legal theory, even if DCI has been advised of the possibility of such damages. In no event shall
DCI’s liability exceed the amount User has paid for the DCI product. To the extent that any applicable law does not allow the exclusion or
limitation of incidental, consequential or similar damages, the foregoing limitations regarding such damages shall not apply.
This Limited Warranty gives you specific legal rights, and you may also have other rights which vary from state to state. This Limited Warranty shall be governed by
the laws of the State of Washington.
Warranty claim procedures
1. If you are having problems with your DCI product, you must first contact the Authorized DCI Dealer where it was purchased. If you are unable to resolve the
problem through your Authorized DCI Dealer, contact DCI’s Customer Service Department in Kent, Washington, USA at 1.800.288.3610 (or, for international
markets, the corresponding telephone number for that market) between 6:00 AM and 6:00 PM Pacific Time and ask to speak with a customer service
representative. Prior to returning any DCI product to DCI for service, you must obtain a Return Merchandise Authorization (RMA) number. Failure to obtain an
RMA may result in delays or return to you of the DCI product without repair.
2. After contacting a DCI customer service representative by telephone, the representative will attempt to assist you in troubleshooting while you are using the
DCI product during actual field operations. Please have all related equipment available together with a list of all DCI product serial numbers. It is important that
field troubleshooting be conducted because many problems do not result from a defective DCI product, but instead are due to either operational errors or
adverse conditions occurring in User’s drilling environment.
3. If a DCI product problem is confirmed as a result of field troubleshooting discussions with a DCI customer service representative, the representative will issue
an RMA number authorizing the return of the DCI product and will provide shipping directions. You will be responsible for all shipping costs, including any
insurance. If, after receiving the DCI product and performing diagnostic testing, DCI determines the problem is covered by the Limited Warranty, required
repairs and/or adjustments will be made, and a properly functioning DCI product will be promptly shipped to you. If the problem is not covered by the Limited
Warranty, you will be informed of the reason and be provided an estimate of repair costs. If you authorize DCI to service or repair the DCI product, the work will
be promptly performed and the DCI product will be shipped to you. You will be billed for any costs for testing, repairs and adjustments not covered by the
Limited Warranty and for shipping costs. In most cases, repairs are accomplished within 1 to 2 weeks.
4. DCI has a limited supply of loaner equipment available. If loaner equipment is required by you and is available, DCI will attempt to ship loaner equipment to you
by overnight delivery for your use while your equipment is being serviced by DCI. DCI will make reasonable efforts to minimize your downtime on warranty
claims, limited by circumstances not within DCI’s control. If DCI provides you loaner equipment, your equipment must be received by DCI no later than the
second business day after your receipt of loaner equipment. You must return the loaner equipment by overnight delivery for receipt by DCI no later than the
second business day after your receipt of the repaired DCI product. Any failure to meet these deadlines will result in a rental charge for use of the loaner
equipment for each extra day the return of the loaner equipment to DCI is delayed.
Product demonstrations
DCI personnel may be present at a jobsite to demonstrate basic usage, features, and benefits of DCI products. User acknowledges that DCI personnel are present
only to demonstrate a DCI product. DCI does NOT provide locating services or other consulting or contracting services. DCI does not assume any duty to train User
or any other person, and does not assume responsibility or liability for the locating or other work performed at a jobsite at which DCI personnel or equipment are or
have been present.