Installation guide

45
DVB-S Receiver
GB
13. TROUBLESHOOTING
Problem Possible cause an solution
Can‘t find satellite Example: Astra1 19.2° East
orthereis  1key(pre=programmedforchannel1,e.g.,„ARD“)
no signal. INFO button (ARD, FR11837)
    SignalstrengthANDqualityareboth0%
Position the vertically-aligned reflector towards the south.
Rotate it a few millimetres to the left, wait for about 3 sec.
    andrepeatuntilthesignalstrengthANDqualityaredisplayed.
    Onceasignallevelofabout60%isreached,theblack
background disappears, and the TV picture is displayed.
For another satellite, select a current
channel from the pre-programmed channel list and press
the INFO button.
Front panel display The mains lead is not connected.
is blank. Connect the mains lead to the power source and receiver
No sound or The antenna is not pointing to the satellite.
picture, but Align the antenna properly.
receiver menus
des Receivers No signal (with symbol).
are displayed. Double-check the cable connection from the LNB to the
    receiverandfromthereceivertotheconnectedequipment.
Align the antenna.
Front panel indicates The system is not properly connected.
the channel number. Double-check the SCART lead connection.
No picture
on TV. The TV is not in AV mode.
Switch the TV to the correct AV input.
Bad picture, The antenna is not precisely aligned with respect to the.
blocking errors, satellite. Align the antenna more precisely.
imageinterference, Startbypressingthe„Info“buttonontheremotecontrol.
intermittent sound This will display the signal information for antenna alignment.
The LNB is defective. Replace the LNB.
No picture, no sound, The satellite antenna is pointed towards the wrong satellite.
but there are readings
for signal strength and
signalquality.
Bad reception of Cordless telephone (DECT standard) is causing interference.
channels such as Locate your telephone elsewhere.
DSF, etc.