SMART Board™ 600 and D600 series interactive whiteboard Installation and user’s guide
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Important information Before you install and use your SMART Board™ 600 or D600 series interactive whiteboard, read and understand the safety warnings and precautions in this installation and user’s guide. These safety warnings and precautions describe the safe and correct operation of your SMART Board interactive whiteboard and its accessories, helping you to prevent injuries and equipment damage.
ii | IM P O RT A NT I NF O R M A TI O N • Use two wall-mounting brackets to install your SMART Board 685/D685 or 690/D695 interactive whiteboard. Using only one bracket could result in personal injury or product damage. • Do not mount your SMART Board 600 or D600 series interactive whiteboard on a SMART Board 500 series interactive whiteboard floor stand. Using an older stand could result in personal injury or product damage. Only FS670 stands are certified for use with 660, 680 or D680 models.
ii i | IM P O RT A NT I NF O R MA TI O N CAUTION • If you need to lean your interactive whiteboard against a wall before you mount it, make sure that it remains in an upright position, resting on its pen tray brackets, which are designed to sustain your interactive whiteboard’s weight. • Do not rest your interactive whiteboard on its side or on the top of its frame. • Do not add any extra weight or excessive pressure to a wall-mounted interactive whiteboard or its pen tray.
iv | IM P O RT A NT I NF O R M A TI O N
Contents Important information.....................................................................................................i Safety warnings and cautions...........................................................................i 1 About your SMART Board 600 or D600 series interactive whiteboard ........................................................................................... 1 In this chapter ................................................................................................
vi | CO N T EN TS 4 Using and maintaining your SMART Board interactive whiteboard .................... 31 In this chapter ............................................................................................... 31 Tips for trouble-free performance ................................................................. 32 Keeping the writing surface clean................................................................. 33 Transporting your interactive whiteboard..........................................
Chapter 1 About your SMART Board 600 or D600 series interactive whiteboard In this chapter Refer to these topics to learn more about your SMART Board 600 or D600 series interactive whiteboard and for information about product parts and accessories. Features.......................................................................................................... 2 Understanding how your SMART Board interactive whiteboard works .......... 4 IIncluded accessories ..............................................
2 | CH A P T E R 1 – A BO U T Y O U R S M A R T B O A R D 6 0 0 O R D 6 0 0 S ER I E S IN T ERA CT IVE WH IT EBOA RD Your SMART Board 600 or D600 series product is a touch sensitive, front projection interactive whiteboard. It enables you to do everything that you can do at your computer—open and close applications, scroll through files, conference with others, create new documents or edit existing ones, visit websites, play video clips and more—by touching the screen.
3 | CH A P T E R 1 – A BO U T Y O U R S M A R T B O A R D 6 0 0 O R D 6 0 0 S ER I E S IN T ERA CT IVE WH IT EBOA RD Feature highlights Touch Write, erase and perform mouse functions with your finger, a pen tray pen or the eraser. Models D680, D685 and D690 offer dual-user capabilities, enabling two users to touch or write simultaneously at the interactive whiteboard in SMART Notebook™ collaborative learning software.
4 | CH A P T E R 1 – A BO U T Y O U R S M A R T B O A R D 6 0 0 O R D 6 0 0 S ER I E S IN T ERA CT IVE WH IT EBOA RD Understanding how your SMART Board interactive whiteboard works Your interactive whiteboard functions as an input device for your computer, just like a mouse, enabling you to work in any application on your computer from your interactive whiteboard’s screen.
5 | CH A P T E R 1 – A BO U T Y O U R S M A R T B O A R D 6 0 0 O R D 6 0 0 S ER I E S IN T ERA CT IVE WH IT EBOA RD With SMART Notebook software, you can save your notes to a .notebook file or directly into any Ink Aware application, such as Microsoft® Word, Excel® or PowerPoint®. SMART Notebook software features interactive tools and a library of learning resources to help you energize lessons. Alternatively, you can install SMART Meeting Pro software.
6 | CH A P T E R 1 – A BO U T Y O U R S M A R T B O A R D 6 0 0 O R D 6 0 0 S ER I E S IN T ERA CT IVE WH IT EBOA RD TIP Wrap light-colored tape around a substitute pen to improve the reflection of infrared light, helping with tool detection. Eraser The eraser is rectangular to mimic a traditional chalkboard eraser. Again, you can use a substitute object, as long as it has a similar shape, doesn’t scratch or mark your interactive whiteboard’s surface and reflects infrared light.
Chapter 2 Installing and securing your SMART Board interactive whiteboard In this chapter Refer to these topics for information about mounting your SMART Board 600 or D600 series interactive whiteboard on a floor stand or on a wall. Environmental requirements........................................................................... 8 Wall-mounting your SMART Board interactive whiteboard............................. 9 Securing the pen tray and interactive whiteboard.........................................
8 | CH A P T E R 2 – I NSTAL LI NG AND S ECU R I N G Y O U R S MA R T B O A R D IN T ERA CT IVE WH IT EBOA RD Environmental requirements Before installing your interactive whiteboard, review the following environmental requirements. Environmental requirement Parameter Operating temperature 41°F to 95°F (5°C to 35°C) Storage temperature -40°F to 120°F (-40°C to 50°C) Humidity • 5% to 80% relative humidity, non-condensing • Humidity above 80% can cause slight wrinkling in the screen surface sheet.
9 | CH A P T E R 2 – I NSTAL LI NG AND S ECU R I N G Y O U R S MA R T B O A R D IN T ERA CT IVE WH IT EBOA RD Wall-mounting your SMART Board interactive whiteboard WARNING Two people are required to safely mount your interactive whiteboard on a wall. IMPORTANT For information on installing your SMART Board interactive whiteboard on a floor or table stand, go to the SMART Board 600 and D600 series Support Web page.
10 | CH A P T E R 2 – I NSTAL LI NG AND S ECU R I N G Y O U R S MA R T B O A R D IN T ERA CT IVE WH IT EBOA RD For adults of average height Distance from floor to bottom of bracket Distance from floor to top of interactive whiteboard 680/D680/685/D685/ 690/D690 77 1/2" (196.9 cm) 81 3/4" (207.6 cm) 660 69 1/2" (176.5 cm) 73 3/4 (187.3 cm) 640 69 1/2" (176.5 cm) 73 3/4 (187.
11 | CH A P T E R 2 – I NSTAL LI NG AND S ECU R I N G Y O U R S MA R T B O A R D IN T ERA CT IVE WH IT EBOA RD Tools required to wall-mount your interactive whiteboard To wall-mount your interactive whiteboard you’ll need the following tools, which aren’t included: • a Phillips No.
12 | CH A P T E R 2 – I NSTAL LI NG AND S ECU R I N G Y O U R S MA R T B O A R D IN T ERA CT IVE WH IT EBOA RD NOTES • To take full advantage of all the interactive features of your SMART product, you must connect a digital projector (not included). • Some steps in the following procedure look different than illustrated if you have a SMART Board 685/D685 or 690/D690 interactive whiteboard.
13 | CH A P T E R 2 – I NSTAL LI NG AND S ECU R I N G Y O U R S MA R T B O A R D IN T ERA CT IVE WH IT EBOA RD If you’re installing a SMART Board 685/D685 or 690/D690 interactive whiteboard, space your wall-mounting brackets’ innermost screw holes 4" (10.2 cm) or 6" (15.3 cm) apart respectively, and then mark the location of the 10 mounting holes on the wall, as illustrated. 685/D685: 4" (10.2 cm) 690/D690: 6" (15.
14 | CH A P T E R 2 – I NSTAL LI NG AND S ECU R I N G Y O U R S MA R T B O A R D IN T ERA CT IVE WH IT EBOA RD Aligning your interactive whiteboard with your projector If your projector is installed in a fixed location, align your interactive whiteboard to the projected image before you secure the L-shaped brackets. A correctly aligned image fits squarely on your interactive whiteboard’s screen. Each side of the projected image should extend almost to the edge of the display surface.
15 | CH A P T E R 2 – I NSTAL LI NG AND S ECU R I N G Y O U R S MA R T B O A R D IN T ERA CT IVE WH IT EBOA RD 2. Remove your interactive whiteboard from the wall, and then use the screwdriver to secure a self-tapping wall anchor at each mark. NOTE For a concrete wall, drill holes at the marks, and then insert concrete anchors into the holes. 3.
16 | CH A P T E R 2 – I NSTAL LI NG AND S ECU R I N G Y O U R S MA R T B O A R D IN T ERA CT IVE WH IT EBOA RD 5. Route the modular I²C cable through the cable management channel under the lower-right end of the pen tray, and then insert its connector into receptacle 1. 6. Press the cable into the cable management channel on the bottom of the tray. This step protects the modular cable’s RJ11 connector from damage if the pen tray is removed without first disconnecting the cable. 7.
17 | CH A P T E R 2 – I NSTAL LI NG AND S ECU R I N G Y O U R S MA R T B O A R D IN T ERA CT IVE WH IT EBOA RD IMPORTANT Be aware that security cable locks are not designed to be a solid protection measure because the lock can be torn out. However, potential thieves might be reluctant to try to sell a product with a broken security cable lock hole, which would readily identify it as a stolen item. To lock the pen tray to your interactive whiteboard 1.
18 | CH A P T E R 2 – I NSTAL LI NG AND S ECU R I N G Y O U R S MA R T B O A R D IN T ERA CT IVE WH IT EBOA RD Removing the pen tray You might need to remove the pen tray when you transport or repair your interactive whiteboard. WARNING There are no user-serviceable parts inside the pen tray. Only qualified personnel should disassemble the pen tray’s printed circuit boards, and this procedure must be done with proper electrostatic discharge (ESD) protection.
Chapter 3 Connecting your interactive whiteboard to your computer In this chapter Refer to these topics for information about connecting your SMART Board 600 or D600 series interactive whiteboard to your computer. Overview....................................................................................................... 20 Power safety ................................................................................................. 20 Connecting with a USB cable ........................................
20 | CH A P T E R 3 – C O NN E C TI NG Y O U R INT E R AC T I V E W H I T E B O A R D T O Y O U R COM PU TE R Overview The included USB cable enables you to connect your computer to your interactive whiteboard. Because this cable provides both a digital signal and power from your computer to your interactive whiteboard, you don’t need an additional power supply. Your interactive whiteboard will be touch sensitive after you install SMART Product Drivers on your connected computer.
21 To connect using a USB cable | CH A P T E R 3 – C O NN E C TI NG Y O U R INT E R AC T I V E W H I T E B O A R D T O Y O U R COM PU TE R 1. Connect one end of the included USB cable to the captive connector suspended from your interactive whiteboard’s lower-right corner. NOTE You must apply approximately 10 oz. (300 g) of downward pressure to unplug a USB cable from the captive USB 1. receptacle. Because an entire 16' 5" (5 m) USB cable weighs approximately 7 oz. 2.
22 To install the USB driver (Windows only) | CH A P T E R 3 – C O NN E C TI NG Y O U R INT E R AC T I V E W H I T E B O A R D T O Y O U R COM PU TE R 1. Click Next to direct the wizard to search for an appropriate driver. 2. Click Next again to direct your computer’s operating system to search the driver database on your hard drive for the appropriate driver. NOTE If the Windows operating system doesn’t find the correct driver, insert the Windows CD in your CD drive, and then install a USB HID driver.
23 | CH A P T E R 3 – C O NN E C TI NG Y O U R INT E R AC T I V E W H I T E B O A R D T O Y O U R COM PU TE R USB extender cables and hubs The 16' 5" (5 m) USB cable included with your interactive whiteboard conforms to the USB 2.0 standard for maximum length. If the included USB cable isn’t long enough, use active USB extender cables, USB extenders or hubs to extend the connection. NOTES • Passive USB extension cables aren’t supported.
24 | CH A P T E R 3 – C O NN E C TI NG Y O U R INT E R AC T I V E W H I T E B O A R D T O Y O U R COM PU TE R Configuring your computer settings For optimal configuration, use the following recommended settings for the computer supporting your interactive whiteboard. Recommended settings Configure your computer’s power management settings to turn off the monitor after one hour of inactivity and to put the hard disks into standby mode after two hours.
25 | CH A P T E R 3 – C O NN E C TI NG Y O U R INT E R AC T I V E W H I T E B O A R D T O Y O U R COM PU TE R Orienting your interactive whiteboard Your SMART Board interactive whiteboard includes default orientation data. Your interactive whiteboard’s controller module uses this data if you haven’t oriented your interactive whiteboard with SMART Product Drivers. After you install SMART Product Drivers on your computer, orient your interactive whiteboard.
26 To orient your interactive whiteboard | CH A P T E R 3 – C O NN E C TI NG Y O U R INT E R AC T I V E W H I T E B O A R D T O Y O U R COM PU TE R 1. Press and hold the two large pen tray buttons at the same time. OR Press the Help button on the pen tray, and then select Orient/Align the SMART Product. NOTE For more information on the pen tray buttons, see Pen tray buttons on page 35. The orientation screen opens. 2. Pick up a pen from the pen tray. 3.
27 | CH A P T E R 3 – C O NN E C TI NG Y O U R INT E R AC T I V E W H I T E B O A R D T O Y O U R COM PU TE R 4. Repeat step 3 until you arrive at the last point. NOTE If you aren’t satisfied with the precision of a particular point, press the left arrow key on your computer’s keyboard to repeat the orientation for that point. 5. At the last point, touch the center of the target firmly and continue pressing until the message “Please wait while Orientation completes” appears.
28 | CH A P T E R 3 – C O NN E C TI NG Y O U R INT E R AC T I V E W H I T E B O A R D T O Y O U R COM PU TE R Connecting a guest laptop If you want to connect a guest laptop without installing SMART Product Drivers on it, disconnect the USB cable from your resident computer, and then connect it to the laptop. You’ll immediately have touch control of your interactive whiteboard. However, you’ll need to connect a video cable between the laptop and your projector.
29 | CH A P T E R 3 – C O NN E C TI NG Y O U R INT E R AC T I V E W H I T E B O A R D T O Y O U R COM PU TE R You can also present different views of the same desktop across interactive products. With this option, you have the flexibility of opening one window on each screen, or splitting one application across multiple screens. To set this up, you must send the video signal from the computer to each display or projector.
30 | CH A P T E R 3 – C O NN E C TI NG Y O U R INT E R AC T I V E W H I T E B O A R D T O Y O U R COM PU TE R
Chapter 4 Using and maintaining your SMART Board interactive whiteboard In this chapter Refer to these topics for information about using and maintaining your SMART Board 600 or D600 series interactive whiteboard. Tips for trouble-free performance ................................................................. 32 Keeping the writing surface clean................................................................. 33 Transporting your interactive whiteboard....................................................
32 | CH A P T E R 4 – U S I NG A N D MA IN TA INI NG Y O U R S MA R T B O A RD INT E R A C T IV E WHITEBOARD Tips for trouble-free performance • Connect your interactive whiteboard to a USB or serial interface that’s recognized by the operating system and that isn’t being used by another application. • Make sure that you place all the pens and the eraser securely in the pen tray if you want to use your finger to touch the interactive screen.
33 | CH A P T E R 4 – U S I NG A N D MA IN TA INI NG Y O U R S MA R T B O A RD INT E R A C T IV E WHITEBOARD Keeping the writing surface clean IMPORTANT • Before you clean your interactive whiteboard, turn off or disconnect your computer so that you don’t scramble the desktop icons or inadvertently activate applications when you wipe the screen. • To view dirt or streaks more easily, set your projector to standby (lamp off) mode.
34 | CH A P T E R 4 – U S I NG A N D MA IN TA INI NG Y O U R S MA R T B O A RD INT E R A C T IV E WHITEBOARD Removing permanent marker ink stains You can use a high-odor dry-erase marker to remove marks from a permanent marker, because dry-erase ink contains solvents that can remove permanent ink. Cover the permanent ink with the dry-erase ink, and then wipe with a soft cloth while the ink is still wet.
35 | CH A P T E R 4 – U S I NG A N D MA IN TA INI NG Y O U R S MA R T B O A RD INT E R A C T IV E WHITEBOARD Indicators and controls Your SMART Board 600 or D600 series interactive whiteboard has the following indicators and controls: • Pen tray buttons, LEDs and sensors (see below) • A Ready light. See The ready light on page 37. • The controller module’s Reset button. See Resetting your interactive whiteboard on page 41.
36 | CH A P T E R 4 – U S I NG A N D MA IN TA INI NG Y O U R S MA R T B O A RD INT E R A C T IV E WHITEBOARD Pen tray LEDs and sensors When you turn on or reset your interactive whiteboard, the indicator lights on the pen tray cycle twice. When the system is running, the lights come on only when you remove a tool. Only one illuminates at a time, indicating the last tool removed from the pen tray.
37 | CH A P T E R 4 – U S I NG A N D MA IN TA INI NG Y O U R S MA R T B O A RD INT E R A C T IV E WHITEBOARD The ready light You can see the Ready light in the lower-right corner of your interactive whiteboard’s frame. The Ready light indicates the controller module’s operating states. Ready Light The following table shows the Ready light’s normal states. If the indicator’s behavior doesn’t match a state listed here, refer to Troubleshooting using the Ready light starting on page 41.
38 | CH A P T E R 4 – U S I NG A N D MA IN TA INI NG Y O U R S MA R T B O A RD INT E R A C T IV E WHITEBOARD
Chapter 5 Troubleshooting your SMART Board interactive whiteboard In this chapter Refer to these topics for information about troubleshooting your SMART Board 600 or D600 series interactive whiteboard. Adjusting the projected image ...................................................................... 40 Resetting your interactive whiteboard........................................................... 41 Troubleshooting using the Ready light .........................................................
40 | CH A P T E R 5 – T R O U B L E S H O O T I N G Y O U R S M A R T B O A RD I N T E R A C T I V E WHITEBOARD Adjusting the projected image If your projector isn’t installed in a fixed location, you can correct many image problems by shifting your projector or adjusting its zoom lens. Optimally, you should have a margin of approximately 3/8" (1 cm) on both the right and left sides of the screen. You can then adjust the zoom lens to display a focused image.
41 | CH A P T E R 5 – T R O U B L E S H O O T I N G Y O U R S M A R T B O A RD I N T E R A C T I V E WHITEBOARD Resetting your interactive whiteboard If your interactive whiteboard behaves erratically or becomes unresponsive, possibly because of an electrostatic discharge, a power fade or interruption or some other event, you might be able to restore normal operation by resetting your interactive whiteboard.
42 | CH A P T E R 5 – T R O U B L E S H O O T I N G Y O U R S M A R T B O A RD I N T E R A C T I V E WHITEBOARD Flowchart 1: Getting started Start Is the Ready light on? Your interactive whiteboard isn’t receiving power. Go to Flowchart 2. No Go to Flowchart 2 Yes Go to Flowchart 3 Your interactive whiteboard is receiving power but isn’t communicating correctly with your computer. Go to Flowchart 3.
43 | CH A P T E R 5 – T R O U B L E S H O O T I N G Y O U R S M A R T B O A RD I N T E R A C T I V E WHITEBOARD Flowchart 2: Ready light not on From Flowchart 1 Is the computer turned on? No No Yes Verify or replace USB cable connections Is the Ready light on now? Yes Is the Ready light on now? Yes No Install and enable driver If you haven’t installed a USB driver on your computer, the USB port is unable to provide power to your interactive whiteboard.
44 | CH A P T E R 5 – T R O U B L E S H O O T I N G Y O U R S M A R T B O A RD I N T E R A C T I V E WHITEBOARD Flowchart 3: Ready light red A red Ready light indicates that your interactive whiteboard is receiving power but isn’t communicating with your computer. Pen tray LEDs don’t turn on and the screen isn’t responsive to touch.
45 | CH A P T E R 5 – T R O U B L E S H O O T I N G Y O U R S M A R T B O A RD I N T E R A C T I V E WHITEBOARD Flowchart 4: Ready light flashing green NOTES • This is the normal mouse mode state when SMART Product Drivers aren’t installed on your computer. • This mode can be useful for occasional or guest users who don’t require the use of SMART Board tools or pen tray functions.
46 | CH A P T E R 5 – T R O U B L E S H O O T I N G Y O U R S M A R T B O A RD I N T E R A C T I V E WHITEBOARD Flowchart 5: Ready light steady green From Flowchart 1 When you disconnect and reconnect the USB cable to reset the power as described in Resetting your interactive whiteboard on page 41, all of the pen tray LEDs flash sequentially twice, indicating successful communication with the controller. If they flash continuously, contact your next level of support.
47 | CH A P T E R 5 – T R O U B L E S H O O T I N G Y O U R S M A R T B O A RD I N T E R A C T I V E WHITEBOARD Troubleshooting tips Try the troubleshooting tips in this table if the Ready light indicates that your interactive whiteboard is operating normally, but you’re still experiencing problems. Symptom/observation Cause There’s no image projected Your projector isn’t receiving a video signal. on your interactive whiteboard’s screen, or a “No Input” message appears.
48 | CH A P T E R 5 – T R O U B L E S H O O T I N G Y O U R S M A R T B O A RD I N T E R A C T I V E WHITEBOARD Symptom/observation Cause Solution The SMART software icon doesn’t appear in the Windows notification area or the Mac Dock. SMART Board Tools isn’t running. Start SMART Board Tools. For Windows computers, select Start > All Programs > SMART Technologies > SMART Product Drivers > SMART Board Tools. For Mac computers, select Finder > Applications > SMART Product Drivers > SMART Board Tools.
49 | CH A P T E R 5 – T R O U B L E S H O O T I N G Y O U R S M A R T B O A RD I N T E R A C T I V E WHITEBOARD Symptom/observation Cause Solution The pointer snaps back to one location when you lift the pen or your finger from the screen. The resistive surfaces are in constant contact at the location to which the pointer returns. An object that hits or presses on the front sheet, leaving a permanent depression, can cause this issue.
50 | CH A P T E R 5 – T R O U B L E S H O O T I N G Y O U R S M A R T B O A RD I N T E R A C T I V E WHITEBOARD Contacting SMART Technical Support SMART Technical Support welcomes your call. However, if you experience difficulty with your SMART product, you might want to contact your authorized SMART reseller first. Your local reseller might be able to resolve the issue without delay.
Appendix A Hardware environmental Compliance SMART Technologies supports global efforts to ensure that electronic equipment is manufactured, sold and disposed of in a safe and environmentally friendly manner. Waste Electrical and Electronic Equipment regulations (WEEE directive) Waste Electrical and Electronic Equipment regulations apply to all electrical and electronic equipment sold within the European Union.
52 | AP PENDI X A – HA RD WAR E E NVI RON MEN T AL COM PLI ANC E China’s Electronic Information Products regulations China regulates products that are classified as EIP (Electronic Information Products). SMART Technologies products fall under this classification and meet the requirements for China’s EIP regulations. U.S. Consumer Product Safety Improvement Act The United States has enacted the Consumer Product Safety Improvement Act which limits the lead (Pb) content in products used by children.
Index A accessories pen tray eraser, 6 pen tray pens, 5 wall-mounting kit, 6 audio system, 7 B buttons Help, 49 keyboard, 35 pen tray, 35 reset orientation, 25 right-click, 35 C cables accessories, 5 security, 16 USB, 20 USB extenders, 23 Chinese regulations, 52 cleaning infrared sensors, 36 removing permanent marker ink stains, 34 writing surface, 33 computer matching resolution to projector, 24, 40 recommended settings, 24 refresh rate, 40 concrete installation, 12, 13, 15 connecting a laptop computer,
54 | IN DE X Iindicators and controls S safety and precautions, 20 controller reset, 41 pen tray buttons, 35 Ready light, 37 installation and connection concrete wall, 12, 13, 15 connecting to a computer, 19 securing your interactive whiteboard, 16 system power safety and precautions, 20 securing your interactive whiteboard, 16 serial number, 50 servicing cleaning, 33 infrared sensors, 36 preventing damage, 32 removing permanent marker ink stains, 34 shipping box, ordering, 34 SMART Meeting Pro Premiu
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