User guide
LIVEMIX MIX-16/32
10
TROUBLESHOOTING
The Livemix MIX-16/MIX-32 is not powering on
correctly.
Verify that you have connected the external
power supply to a working power outlet.
Verify that the front panel power switch is set
to ON.
I am not seeing the “Livemix Data” light
illuminate.
If the Livemix Data light is not illuminating,
there is a problem with the power to the MIX-
16/MIX-32. Check to make sure that the power
supply is connected to the MIX-16/MIX-32 and
that all the cables are secure. Also verify that the
power supply is plugged into an appropriate
power source and that the power cable from
the source to the power supply transformer is
securely attached.
I was planning on feeding the MIX-16/MIX-32
from my digital mixer, but do not see the right
connector to use on the MIX-16/MIX-32.
The MIX-16/MIX-32 interfaces with digital
consoles through the use of an option card that
inserts into the MIX-16/MIX-32.
There is a clicking or popping sound in my mix.
Audible clicking and popping is usually an
issue with the clock source. If you are using
Livemix with a Dante network, make sure that
your console or Dante device is set to be the
Master and Livemix is set to be the Slave.
This can be done through Dante Controller
software on a Windows PC or Apple computer.
NOTE: If you desire to have your console’s
internal clock be the clock source, select this
conguration setting on your console. Then
in Dante Controller, set your console’s Dante
option card to be the Master Dante device
on the Dante network and select “Sync to
External”.