User guide

LIVEMIX CS-DUO
56
TROUBLESHOOTING
My CS-DUO is not powering on.
Verify that the standard network cable is connected from
a MIX-16/MIX-32 port to the CS PORT on the CS-DUO.
The green light on the CS PORT will light up green
when power is connected and the yellow light will light
when there is a problem receiving information from the
MIX-16/MIX-32.
NOTE: You cannot connect a CS-DUO to the CS Port
Thru on a CS-SOLO.
Verify that your MIX-16/MIX-32 is powered on.
I do not hear any sound coming out of
my headphones or stage monitor.
Verify that the master volume knob is turned up and that
the Mute Master Output is not selected in the Master
Output Settings. Also ensure the volume levels on each
channel are appropriate. Ensure that the Volume Limiter
is not turned all the way down.
I do not hear any sound from a specic
channel in my mix.
Verify that the channel is not muted. If it is muted, you
will see a red mute label next to the channel name on
the Channel Overview and a red indicator will be visible
on the Status Bar.
Verify that the channel is connected properly to the AD-
24 or mapped properly if using the Dante Option Card.
If your mixing console supports direct output muting,
verify these that these are on.
I do not hear any sound from my media
player connected to the Aux Input.
Go to the Accessory Channels, make sure the volume
for the Aux Input source is turned up. In Single Channel
View, verify Monitor All Aux is selected.
I am adjusting the panning but
everything still sounds mono.
Go to the Master Output Settings and verify that your
personal mixer is set to Headphones Stereo and not
Balanced Mono.
My personal mix sounds dry and clinical.
I don’t feel any connection with the other
musicians or the audience.
In the Accessory Channels, select the Ambient Mic
channel and ROTATE the ADJUST knob to add some
ambient sound to your mix.
You might also try adding some reverb by pressing the
Master Volume knob and selecting Master Reverb.
I can’t hear the Ambient Mic or Intercom.
Verify the CS-DUO is not set to Balanced Mono mode.
In Balanced Mono mode, the ambient mics and
intercom are turned off to reduce feedback. It also
keeps the intercom out of the oor wedges.