Specifications

DigiPoS Retail Blade
™
Manual
CD ROM Failure
x Has the CD ROM been disabled in the BIOS?
x Does the CD ROM cable show any signs of damage?
x Is the cable plugged in correctly taking note of the correct orientation for pin 1?
x Change the CD ROM with a known working unit and re-test.
x Are the connectors on the daughterboard or the CD ROM in good condition with no
bent or misaligned pins?
x Is the POWER (+5V & +12V) within specified tolerances?
COM port failure
x Remove any installed PCI & ISA cards from the expansion slots.
x Enter BIOS and make certain that the COM ports are active and set correctly.
x Is there any problems with the –12V?
Parallel Port Failure
x Remove any installed PCI & ISA cards from the expansion slots.
x Enter BIOS and make certain that the LPT port is active and set correctly.
Onboard LAN Failure
x Check that the cable is inserted correctly and that it is the correct type of cable (Not
a cross over cable when connected to a hub etc.
x Check the BIOS to see if the onboard LAN is active and set correctly.
x Inspect the connectors inside the LAN socket on the rear of the DigiPoS for
damage or foreign objects.
System Hold or Freeze
x Remove any installed PCI & ISA cards from the expansion slots.
x Enter the BIOS and check the settings are correct according to the type of
operating system used and the type of DigiPoS Retail Blade™ configuration.
x Make sure the RAM is installed correctly by removing it and re-installing it correctly.
x If you are using 2 sticks of RAM, ensure they are both the correct type and that
they are matched pairs. A matched pair means that both sticks of memory are the
same type, same speed and the same manufacturer.
x Run a full system diagnosis of all peripheral components including CPU, RAM,
HDD, FDD, Riser Card and CD ROM if fitted.
x A system freeze or hold can also be caused by a multitude of reasons within any
operating system or software. If you continue to experience problems with the
DigiPoS it is recommended that you re-install the operating system and or software.
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