Specifications

DigiPoS Retail Blade

™

Manual

Level Fault Finding

The objective of the 1

level test is to identify the possible area of failure and if a local

repair can be achieved or if the unit needs to be returned to DigiPoS Systems for further

testing and or repair.

System Does Not Boot

(Monitor is blank and there is no start-up sound from the system)

x Remove any installed PCI & ISA cards from the expansion slots and re-test.

x Make sure the RAM is installed correctly by removing it and re-installing it correctly.

x Check to see if there is any problem with the power (+24V, +5V, 12V & -12V).

No VGA Output

x Remove any installed PCI & ISA cards from the expansion slots.

x Reset the CMOS by installing a jumper on J7, switching on the DigiPoS briefly,

then switch off the DigiPoS and remove the jumper. Once this is done you will have

to into the BIOS and re-set all the parameters according to the technical manual for

correct operation of the DigiPoS.

Compact Flash failure

x Has the CF (Compact Flash) IDE Interface been disabled in the BIOS?

x Does the CF card or connector show any signs of damage?

x Has the CF card been plugged in correctly?

x Change the CF card with a known working unit and re-test.

x Are the connectors between the motherboard and the CF card daughterboard in

good condition with no bent or misaligned pins?

x Has the Master/ Slave jumper been set correctly?

Hard disk failure

x Has the Hard drive been disabled in the BIOS (either SATA or IDE)?

x Does the Hard Drive disk cable show any signs of damage?

x Is the cable plugged in correctly taking note of the correct orientation for pin 1?

x Change the Hard Drive with a known working unit and re-test.

x Are the connectors on the daughterboard or the HDD in good condition with no

bent or misaligned pins?

x Is the POWER (+5V & +12V) within specified tolerances?

x Has the Hard Drive jumpers been set correctly for either Master or Slave

configuration?

(Please check the individual drive type and contact DigiPoS Systems for the appropriate

setting)

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