Specifications

DigiPoS Retail Blade
™
Manual
LAN Port
Testing of a LAN connector and its output requires specialist equipment. If you suspect a
problem with the LAN socket of your DigiPoS, please try the following first before
contacting DigiPoS Systems:
x Check to see if the connector is firmly inserted into the socket and latched.
x Check to see that the connector is free from damage or dirt.
x Make certain that the cable is in good condition (Please note that any bends
smaller than 10 times the diameter of the cable can cause internal damage to the
cable not easily seen from the exterior)
x Check the Hub or Switch port where the cable is connected to see if there is any
indication of a ‘link‘ light or any other problem.
x If you are using a cross over cable, please make certain it has been wired correctly.
Parallel Port
An incorrect setting in the BIOS causes most parallel port problems. Before you connect
the device, please check the device manual and see if the device requires an SPP, EPP
or an ECP port.
If the port is set correctly, the next option is to try another device through the diagnostics
similar to the procedures described above for COM port testing.
Should the parallel port fail this test, please contact DigiPoS Systems to have a full
diagnostic workup on the DigiPoS Retail Blade™ to find the cause of the problem.
RJ12 Cash Drawer Connectors
If you suspect a problem with these connectors, conduct a cash drawer fire test in the
DigiPoS Diagnostics. If this resolves the problem, there may be a problem relating to your
software or the operating system. If it does not, there could be a problem with the cash
drawer. Before contacting DigiPoS Systems, please check all the connectors are attached
correctly, in the appropriate port and that all the cables are free from damage.
Sound Connectors
The only diagnosis available with these connectors is to try another output device such as
headphones that is known good. If this proves unsuccessful, please contact DigiPoS
Systems for further instructions.
USB Connectors
The only diagnosis available with this port is to try another device with a known good unit.
If this proves unsuccessful, the DigiPoS Retail Blade™ will have to be returned to DigiPoS
Systems for further investigation.
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