User manual
64
www.digiop.com
APPENDIX I: RECOVERING A LOST PASSWORD
APPENDIX I
Recovering a Lost Password
If an administrative password is lost, this procedure lets you reset the password.
1. Attach a keyboard to the system. You must have an external keyboard to perform this procedure.
NOTE
If you need to attach a PS2 keyboard, (1) shut down the system, (2) attach the keyboard, and then (3) restart the system.
2. Enter the following keystrokes in this order:
Press and hold Shift+ALT and then press 0 (and release) and then 9 (and release) to exit.
3. Turn o Netbackup agent and open Windows Explorer. See Appendix A, “System Tray programs” for information about
turning o the NetBackup Agent.
4. Open the C: drive and navigate to DiSSTech and nd the dissuserlist.ini le.
5. Delete the dissuserlist.ini le.
6. Restart (from the Start menu).
7. When you are prompted to enter a new password for the admin user, LEAVE THE PASSWORD FIELD BLANK.
8. Click OK. The Server software launches.
9. Go into TOOLS > Congure.
10. Set the passwords for each user.